High Bill Help

We’re here to help you understand your energy bill, and manage and lower your use — in any season or weather conditions.

See How Temperatures Affect 能源 Use

To see how the temperature and weather impacts your energy use, log in to 我的账户. and click on “My 能源 Usage” from the Usage section of the menu bar.

Understanding Your Electric Bill

Idaho Power rates differ between summer and non-summer. Your total monthly energy usage also is billed in a three-tier rate structure in which rates increase with higher electric use.

我的账户 您可以:

  • Review your energy charges to date throughout the month
  • See average temperatures on daily and monthly usage graphs
  • View your daily, hourly and monthly energy usage to see how behaviors impact your bill

Complete the 能源 Use Profile to get a general analysis of how your home uses energy, from appliances to heating or cooling, and find ideas and action plans to reduce your energy use.

Considering Payment Options

If you’re having difficulty paying your energy bill we offer options that may help, such as payment arrangements or providing information for energy assistance available in your community. You may want to consider leveling out your bill over 12 months with 预算支付, for example.

If you’ve explored all options and would like to speak with someone, contact our Customer Care Team at 208-388-2323 or 1-800-488-6151 outside the Treasure Valley, weekdays from 7:30 a.m. 到下午6:30.m., Mountain Time.

Using 能源 Wisely

By participating in one of Idaho Power’s energy efficiency programs, you may reduce your energy use and save on your monthly bill. We offer a number of programs and activities to help you take some simple actions in your home that can impact your usage. Our energy efficiency programs and energy-saving tips can help you year-round.